How long does it take to get a "special order"?
The quick answer is:
Dresses that are not in-stock in our store, but are in-stock with the manufacturer can take anywhere from 3-12 business days to get to you.  Dresses that are not in-stock at our store OR at the manufacturer and are special ordered, can take anywhere from a few days to several months, depending on the production time.

The detailed answer is:

If it is in-stock with the manufacturer: If we don’t have the dress in-stock in our store we will immediately check with our manufacturer to see about special ordering the dress you want.  If they have the dress in your size and color hanging on their racks they will ship it out to us within 1-6 days (this depends on the season).  After we receive it in our store we ship it out to you the same day!  See: How long does shipping take?

If it is NOT in-stock in our store or with the manufacturer:  If the dress you want is sold out, both in our store and with the manufacturer, we will ask the manufacturer for the next available ship date for a special order.  They will give us a date (anywhere from a few days to several weeks) that the dress you want, in your size and color, will be available to ship, according to its production time.  As soon as they make/receive the dress, they will ship it to our store within the quoted time.  After we receive it in our store we ship it out to you the same day! Drop shipping is available with some manufacturers, which means the dress can ship directly to you (this may require an additional fee).   See: How long does shipping take?

The above answers are generally for prom dresses, but can also apply to other dresses, shoes and accessories.  Here are some more important guidelines for those items that are almost ALWAYS specially made-to-order for you:

    -Bridal gowns: Generally take 12-18 weeks for delivery.  Rush delivery/production (8-10 weeks) is often available for an additional charge. (Occasionally the style, size and color you need is in stock at our store or with the manufacturer and can reach you in as little as a week or two, but this is rare, so let us know if you have availability questions regarding specific items.)

     - Bridesmaid gowns: Generally take 10-14 weeks for delivery.  Rush delivery/production (3-8 weeks) is often available for an additional charge. (Occasionally the style, size and color you need is in stock at our store or with the manufacturer and can reach you in as little as a week or two, but this is rare, so let us know if you have availability questions regarding specific items.)


Additional notes:
Drop shipping is available with some manufacturers, which means the dress can ship directly to you (this may require an additional fee). 

Upgrades in shipping are always available if you are on a tight schedule or if you just want your dress sooner!  Keep in mind that shipping upgrades only affect the actual shipping time from the manufacturer to our store, from our store to you, or both, but NOT the production time.

Every order, for every dress, for every event date is different!  These basic guidelines can change based on the situation, so please contact us for more information or if you’re working within short time frame.  We’re more than happy to work with you to find a solution that and ALWAYS want to help you find a dress!

More info.: How do I know if a dress is in stock? & How do I check availability and delivery time?