Contact Us
Since we are receiving a high volume of email, we are not able to answer questions about the issues listed below on an individual basis. Detailed answers for many of your questions are answered on our FAQ’S page.
- Shipping Information
- Return Policy
- Size/Fitting/Measurements
- International customers may call 1-417-781-0613
- Dress Availability--click on "See Selections that are Ready to Ship" link on each item. If there are no selections available, please email us using the contact form below or call during office hours 1-877-769-1336 or for international customers 1-417-781-0613.
- Wear Date = the exact date of your event. We know that you need the item as soon as possible but will have to cancel your order if the item is not available by the wear date you state.
- Special Order = the item is not available in our store and must be ordered from our vendor.
- Pictures of Dresses in other colors--we have posted the only pictures available from our vendors.
- Catalogs--We do not have catalogs to mail out. We created our online catalog that displays nearly every dress we have available!
- Store Location--We have one store in Joplin, Missouri, USA, located at 1609 E. 20th St.
Feel free to call us during office hours at 1-877-769-1336.
Office Hours
Monday-Friday 10:00am to 5:30pm
Saturday 10:00am to 4pm
For other issues or questions, you may email us from the form below and once submitted, a representative will review your inquiry and get in touch with you as soon as possible. If you have a question for our designer, Rachelle Rose, please address your email to her in the message box. She will be happy to reply to your questions or concerns about fit, color and styles to assist you in selecting the perfect gown.
Please include the following information in your message so we may assist you and expedite your question:
- Order Number (if applicable)
- Manufacturer and Style Number
- Color Choice
- Size
- Wear Date
